A truck load of materials was supposed to arrive on site with our building materials for a job.
On the morning the job started, the truck turned up and was missing some materials.
I wrote out an order form and took it down to the building suppliers and submitted it to them, listing the things we wanted and when we wanted them. Following a few changes made by the owner of the job we were doing, I increased the order I made over the phone. When the truck came out short I then realised I should of made a new order form and faxed it through to the supplier instead of doing it verbally.
To fix this problem i quickly wrote out a new order form with the remainder of the materials on it and faxed it through to the supplier. Additionally this process put us behind on the job and I had to pay for an extra delivery.
Good, put policies in place for ordering to avoid such issues. This could be note added to the critical path plan. -Campbell
Posted by: Campbell | 05/09/2010 at 04:42 PM